Dyno Support

This page helps our valued customers navigate the support sections available in our portal (customer account). Here, you’ll find the right support option based on your needs.

All support sections can be accessed through your customer account. Please provide as much detail as possible to help us assist you quickly!

Below is a brief overview of each support section.

File-service support

Welcome to the realm of file-service support, where we are ready to address all your queries and provide expert assistance with our top-notch file-service solutions. Every file support request is meticulously linked to an existing file-service number, empowering us to swiftly access all the pertinent information required to propel our customers towards a speedy resolution.

EVC support

Calling all EVC Reseller database customers! Our EVC support section is designed exclusively for you. By linking each EVC support ticket to an existing EVC file number, we ensure we always have the relevant information at hand, expediting the support process.

General support

For any other questions that may arise—whether it's about our business hours, company-related inquiries, exploring tuning possibilities, system queries, or troubleshooting account concerns—you've come to the right place: our dependable general support team. We're committed to providing prompt assistance, ensuring that you receive the support you need without delay!

Tool Support

Need guidance regarding tuning tools, tuning equipment, or subscriptions? Our dedicated tool support team at Tuning-shop.com has got you covered! Whether you prefer to reach out via email or make a direct call, our expert, Robin, is here to lend a helping hand:

Email:   info@tuning-shop.com
Phone:  +31 35 203 1641

Contact information

To learn more about our operating hours and obtain additional contact details, we invite you to explore the contact page further. Don't forget to check out our FAQ section, where we've compiled a list of frequently asked to provide you with even more valuable information.

Explore Your Portal: Quick Guide to All Features


This video provides a step-by-step guide to navigating our customer environment. It walks you through the portal interface and highlights all existing modules, helping you understand where to find key features and how to use them effectively.

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Starting a chiptuning business

We can help in the process of becoming a chiptuning company in every aspect. If you are looking for more information how to start a chiptuning company, please press the blue button below.

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Software solutions for GaragEs

Don't want to start a chiptuning company primarily in chiptuning but want to offer software solutions as extension of your existing services? That is also a possibility where we can help with!  

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FAQ

Still have some questions left? Don't worry, we have a page with all the frequently asked questions. You can visit the page by pressing the blue button below.


Visit THE FAQ PAGe