Dyno Support
We've crafted this page to cater to our valued customers and provide them with a comprehensive understanding of our diverse support offerings. Our aim is to ensure that our customers are well-informed about how to seek assistance and, more importantly, where to turn to for specific support needs. For all sections, it is important to provide as much information as possible so that we can assist you in getting back on track quickly!
File-service support
Welcome to the realm of file-service support, where we are ready to address all your queries and provide expert assistance with our top-notch file-service solutions. Every file support request is meticulously linked to an existing file-service number, empowering us to swiftly access all the pertinent information required to propel our customers towards a speedy resolution.
EVC support
Calling all EVC Reseller database customers! Our EVC support section is designed exclusively for you. By linking each EVC support ticket to an existing EVC file number, we ensure we always have the relevant information at hand, expediting the support process.
General support
For any other questions that may arise—whether it's about our business hours, company-related inquiries, exploring tuning possibilities, system queries, or troubleshooting account concerns—you've come to the right place: our dependable general support team. We're committed to providing prompt assistance, ensuring that you receive the support you need without delay!
Tool support
Need guidance regarding tuning tools, tuning equipment, or subscriptions? Our dedicated tool support team at Tuning-shop.com has got you covered! Whether you prefer to reach out via email or make a direct call, our expert, Robin, is here to lend a helping hand:
Email: [email protected]
Phone: +31 35 203 1641
Contact information
To learn more about our operating hours and obtain additional contact details, we invite you to explore this page further. Don't forget to check out our FAQ section, where we've compiled a list of frequently asked to provide you with even more valuable information.
No experience, no problem

Starting with ChipTuning
Want to take up a new challenge in the chiptuning sector?
Don’t let lack of experience and expertise stop you! Dyno-ChiptuningFiles and Tuning-Shop can assist you from A to Z in all aspects of chiptuning, from supplying the necessary ECU software, advising on business processes, the necessary equipment and tools, to quality controls.
Assisting companies worldwide with high-quality tuning for more than 10 years
We also advise companies on their choice of necessary equipment through our online shop (Tuning-shop.com). Having acquired years of experience in our own chiptuning company, we know what needs to be done before starting and expanding a tuning business in the chiptuning industry.
What do i need
"You don’t need a lot to start you off in chiptuning"
A CAPABLE LAPTOP TO RUN THE VARIOUS TUNING PROGRAMS
CHIPTUNING TOOLS (S) LIKE THE AUTOTUNER TOOL WE CHOOSE
A GOOD FILE SERVICE TO MAKE THINGS MUCH EASIER FOR YOU, THAT'S WHERE WE COME IN
CUSTOMERS TO HELP YOU GET THE BEST PERFORMANCE POSSIBLE OUT OF THEIR VEHICLE

Laptop
You need a laptop to run the various tuning programs, but there are very few other requirements.
It can be useful to buy a separate laptop just to use for your chiptuning work. This will ensure that the laptop stays fast and manageable. Check the system requirements of the tuning tools you plan to buy to before you purchase or start setting up a laptop for tuning.

Autotuner tool
We have chosen the Autotuner tool as the best tuning tool for a beginner. A huge number of cars and models can be reprogrammed using this tool.
The device is user friendly, uncomplicated and fast. It’s a real all-in-one tool that can read and write via OBD, Bench and Boot. But is has another major advantage: all its updates are free, and you’re not tied to a subscription that has to be renewed every year to stay up to date. What’s more we are offering 10 free credits you can use straight away to buy ECU software from us. This means you recoup your investment almost immediately through us.

A good File service
Many car and chiptuning companies don’t choose to write their own software.
Hiring an engineer is expensive, and good, experienced engineers are also difficult to find. Because ECU software is becoming increasingly complex, it’s also quite difficult to train someone in-house. A lot of experience is needed, and this is one of the main reasons why companies outsource the development and writing of software. It makes things much easier for them. We have this experience. We have eight engineers ready to support our customers.

Customers
To start a successful chiptuning company, you obviously need customers. Fortunately, customers will appear pretty quickly.
A tip for tuners just starting out is to help family and friends first, so that you can start slowly and get the hang of the process better. These satisfied early customers will often tell their friends and acquaintances, after which new customers will appear automatically on the basis of their recommendations.