Dyno Support

We've crafted this page to cater to our valued customers and provide them with a comprehensive understanding of our diverse support offerings. Our aim is to ensure that our customers are well-informed about how to seek assistance and, more importantly, where to turn to for specific support needs. For all sections, it is important to provide as much information as possible so that we can assist you in getting back on track quickly!

File-service support

Welcome to the realm of file-service support, where we are ready to address all your queries and provide expert assistance with our top-notch file-service solutions. Every file support request is meticulously linked to an existing file-service number, empowering us to swiftly access all the pertinent information required to propel our customers towards a speedy resolution.

EVC support

Calling all EVC Reseller database customers! Our EVC support section is designed exclusively for you. By linking each EVC support ticket to an existing EVC file number, we ensure we always have the relevant information at hand, expediting the support process.

General support

For any other questions that may arise—whether it's about our business hours, company-related inquiries, exploring tuning possibilities, system queries, or troubleshooting account concerns—you've come to the right place: our dependable general support team. We're committed to providing prompt assistance, ensuring that you receive the support you need without delay!

Tool support

Need guidance regarding tuning tools, tuning equipment, or subscriptions? Our dedicated tool support team at Tuning-shop.com has got you covered! Whether you prefer to reach out via email or make a direct call, our expert, Robin, is here to lend a helping hand:

Email:   [email protected]
Phone:  +31 35 203 1641

Contact information

To learn more about our operating hours and obtain additional contact details, we invite you to explore this page further. Don't forget to check out our FAQ section, where we've compiled a list of frequently asked to provide you with even more valuable information.

No experience, no problem

Starting with ChipTuning

Want to take up a new challenge in the chiptuning sector?

Don’t let lack of experience and expertise stop you! Dyno-ChiptuningFiles and Tuning-Shop can assist you from A to Z in all aspects of chiptuning, from supplying the necessary ECU software, advising on business processes, the necessary equipment and tools, to quality controls.

Assisting companies worldwide with high-quality tuning for more than 10 years

We also advise companies on their choice of necessary equipment through our online shop (Tuning-shop.com). Having acquired years of experience in our own chiptuning company, we know what needs to be done before starting and expanding a tuning business in the chiptuning industry.

What do i need

"You don’t need a lot to start you off in chiptuning"

A CAPABLE LAPTOP TO RUN THE VARIOUS TUNING PROGRAMS

CHIPTUNING TOOLS (S) LIKE THE AUTOTUNER TOOL WE CHOOSE

A GOOD FILE SERVICE TO MAKE THINGS MUCH EASIER FOR YOU, THAT'S WHERE WE COME IN

CUSTOMERS TO HELP YOU GET THE BEST PERFORMANCE POSSIBLE OUT OF THEIR VEHICLE

Laptop

You need a laptop to run the various tuning programs, but there are very few other requirements.

It can be useful to buy a separate laptop just to use for your chiptuning work. This will ensure that the laptop stays fast and manageable. Check the system requirements of the tuning tools you plan to buy to before you purchase or start setting up a laptop for tuning.

Autotuner tool

We have chosen the Autotuner tool as the best tuning tool for a beginner. A huge number of cars and models can be reprogrammed using this tool.

The device is user friendly, uncomplicated and fast. It’s a real all-in-one tool that can read and write via OBD, Bench and Boot. But is has another major advantage: all its updates are free, and you’re not tied to a subscription that has to be renewed every year to stay up to date. What’s more we are offering 10 free credits you can use straight away to buy ECU software from us. This means you recoup your investment almost immediately through us.

A good File service

Many car and chiptuning companies don’t choose to write their own software.

Hiring an engineer is expensive, and good, experienced engineers are also difficult to find. Because ECU software is becoming increasingly complex, it’s also quite difficult to train someone in-house. A lot of experience is needed, and this is one of the main reasons why companies outsource the development and writing of software. It makes things much easier for them. We have this experience. We have eight engineers ready to support our customers.

Customers

To start a successful chiptuning company, you obviously need customers. Fortunately, customers will appear pretty quickly.

A tip for tuners just starting out is to help family and friends first, so that you can start slowly and get the hang of the process better. These satisfied early customers will often tell their friends and acquaintances, after which new customers will appear automatically on the basis of their recommendations.

Frequently Asked Questions

Do you make chiptuning files for every car manufacturer?

Dyno chiptuningfiles supplies chip tuning files for almost every car manufacturer. And if we don’t have the vehicle listed on our website, we certainly can find a solution for it. It doesn’t matter if it is a tuning file for a BMW or an Audi, we find a solution!

What is an original ECU file?

Original ECU files are the stock files that come with a vehicle from the factory. It is the stock ECU software from the manufacturer.

Do you offer original files?

Yes, we offer original files which you can purchase on our website. You can find the complete database of original ECU files here.            

How can I use an original ECU file?

Using original ECU files works the same as other tuning files. You can easily program it into a vehicle when purchased and downloaded, as long as you use the right equipment. If you are searching for the right flash tools or ECU remapping equipment, please take a look at our webshop.

What is a Damos file?

A Damos file is a file in which you can find directions of where all different maps serve for in a file. These are defined by software engineers of the manufacturer itself.

Do you offer Damos files?

We offer Damos files and Super map packs, also available on our website. You can find all our Damos files here.

What is a Super Mappack file?

A super mappack is basically the same as a Damos file, except for the fact that the directions in a super map pack are defined by a consumer or tuner and are not defined by the manufacturers. 

Where can I find or download Super Mappack files?

You can find all our Super Mappacks here.

What kind of tuning file options does your file service provide?

We provide almost all types of tuning files. From stage 1 remaps to custom-made stage 3 projects. We also offer a lot of extra options such as DPF off, DTC removal, Decat, EGR removal but also TCU tuning in different stages. You can find our wide selection of ECU tuning file options here.

What is the average turnaround time?

Our average turnaround time is about 15 minutes, but it depends on how busy we are. We have a discount based on the time frame, so you can get a discount when the waiting time is longer as usual or you can get a discount if you can wait for it for a longer period. 

What are the prices of the tuning files?

All our chiptuning files prices are listed on our website, you can find them here. We work with a credit system in which you need to buy credits first to purchase tuning files. You are able to purchase these credits in bulk to get a great discount!

Do I need hardware to program your tuning files?

You need certain hardware to program tuning files in to a car. These so called chiptuning tools are a must have to read and write car data. There are a lot of chiptuning tools available on the market today, each supports different kind of vehicle types and different car brands and car models. We show which tools you need on our website.

Do I need software to program your tuning files?

No, you don’t need any software to program our tuning files, except software that comes with the chiptuning tools you need to program the files in to cars. You can purchase these tools here. You also can find vehicle lists on that website so you can check which vehicles you can remap with these tools.

Do you offer support?

Yes, we have a state-of-the-art support system and we have solutions for almost every problem. We prefer the support menu on our file-service platform. Other options to get in touch with us are Skype and email. But the fastest way is our support menu, so we have all customer info regarding the problem in one screen. We also have different support sections. One for all file-service related problems, one for all EVC Reseller database related problems and also a general support section for all non ECU file related questions / problems. 

Are the files checksum corrected?

All our tuning files will be checksum corrected if the customer asks for it. In most cases, the tuning tool already calculates the checksum automatically. If not, just ask us and if possible, we make it.

What kind of tools do you support?

We support most of the tuning tools available on the market. We also are official dealer of Autotuner, Alientech, CMD Flashtec, Dimsport, HPtuners and Magic Motorsport tuning tools so we have experience with different kind of chip tuning tools. 

What is the difference between Master and Slave?

Tuning tools are available in two different types: Slave and Master. Slave tools only can read and write tuning files. So there isn’t an option to open and adjust tuning files. The slave tool is cheaper. Slave tools are always linked to a Master tool from a tuning software supplier as, for example, Dyno-Chiptuningfiles.com.

Master tools are more expensive but offer the option to adjust files, so that is the choice for experts who have the knowledge to adjust engine management software.

 

How can I buy tuning files?

1. Create your account for free
    
You have to be registered to start uploading and receiving tuning files.

2. Buy credits safely using different kind of pay methods
    
Safely buy credits with your account using PayPal, iDeal and more.

3. Fill in all the required information
    Fill in all the vehicle information and all the tuning information and fill in the options you want.

4. Upload your files for tuning
    
You can upload your files for tuning.

5. Fill in the extra information
   
 Fill in extra information about waiting time, car is on dyno yes or no and write down extra information if it is necessary.

6. Wait until we are ready with the tuning file
     You get an automatic generated mail when the tuning file is ready to download. There is an ability to open a support ticket on a file when adjustments are necessary or help is needed.

What is chiptuning?

Chiptuning is an adjustment to the software of a vehicle's engine control unit (ECU) to enhance performance. This can result in increased power, torque, and fuel efficiency.

How does chiptuning work?

Chiptuning involves modifying parameters in a vehicle's ECU software. For example, adjusting fuel injection, turbo pressure, and ignition timing can make the engine perform more efficiently.

Is chiptuning safe for my vehicle?

When performed by an experienced professional using quality tuning files, chiptuning is generally safe. However, it's crucial to ensure that it stays within the vehicle's specifications and does not cause excessive stress on engine components.

What are the benefits of chiptuning?

The benefits of chiptuning include improved performance, increased power and torque, fuel efficiency, and a smoother driving experience.

Can chiptuning cause damage to my engine?

If chiptuning is done within safe limits, the risk of engine damage is minimal. However, excessive tuning can lead to wear and overheating.

Does chiptuning affect my vehicle's warranty?

In many cases, chiptuning can impact the factory warranty. It's important to discuss this with the manufacturer or dealer before considering tuning.

Can I revert my vehicle to the original software after chiptuning?

Yes, in most cases, it is possible to restore the original software. Many tuning companies offer this service.

Is chiptuning legal?

In many countries, chiptuning is legal as long as it complies with local regulations and emission standards. It's essential to check the legislation in your region.

What is the difference between stage 1, stage 2, and stage 3 chiptuning?

Stage 1 focuses on performance improvements within safe engine limits. Stage 2 often involves physical modifications to the engine, while stage 3 may include highly advanced alterations.

How do I choose a reliable chiptuning company?

Select a company with a good reputation, positive reviews, and experience in chiptuning. Inquire about warranties and the quality of the tuning files they use.

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