How File Requests and Credits Work in the Reseller Database
The Dyno-ChiptuningFiles Reseller Database uses a file request and credit-based system that allows professional tuners to request tuning files in a controlled, transparent, and scalable way. This article explains how file requests work, how credits are purchased and used, and what to expect during the process, so you clearly understand how the system functions in daily practice.
In this article
What is a file request?
A file request is a request submitted through the Dyno-ChiptuningFiles Reseller Database to receive a tuning file for a specific vehicle and ECU.
File requests are typically used when:
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You need a ready-to-use tuning file
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You want to speed up your tuning workflow
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You combine in-house tuning with professional file services
The system is designed for professional use, not as a one-click or automated tuning solution.
How credits work in the reseller database
Credits are used as the internal unit to process file requests.
Key principles:
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Credits are purchased in advance
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Credits are used when a file request is processed
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Credits do not expire at Dyno-ChiptuningFiles
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Your available credit balance is always visible in your reseller account
The fact that credits do not expire allows tuners to:
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Purchase credits without time pressure
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Scale usage based on workload
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Avoid subscription-based commitments
This makes the system suitable for both high-volume and variable tuning operations.
How to purchase credits
Credits can be purchased once your reseller account has been approved.
At a high level:
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Credits are purchased separately from file requests
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Purchased credits are added to your reseller account balance
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Credits remain available until they are used
For an overview of reseller access and how credits fit into the overall system
Step-by-step: how a file request works
A typical file request follows this process:
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You submit a file request via the reseller database
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The request is reviewed and processed by Dyno-ChiptuningFiles
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The required credits are deducted from your balance
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The completed tuning file becomes available
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You can use the file directly in your tuning workflow
This flow allows you to outsource specific tasks while maintaining full control over your tuning process.
When credits are deducted
Credits are deducted when a file request is processed, not merely when it is created.
Important points:
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Creating a request alone does not automatically consume credits
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If a request cannot be processed, credits are not deducted
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This ensures transparency and prevents unnecessary credit usage
How this system fits into a professional tuning workflow
The file request and credit system is designed to:
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Support scalable tuning operations
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Combine in-house tuning with file services
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Maintain predictable costs per request
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Avoid rigid subscriptions or expiring balances
It is intended as a professional support model, not an automated tuning solution.
Learn more about the reseller database
For a high-level overview of features, reseller access, and available options, see: